Privacy & Security

Privacy Policy Statement

The CARTHA LABS, INC. Privacy Policy and/or  its affiliates (collectively "CARTHA LABS, INC ") operates websites (the "Site"). CARTHA LABS respects the privacy of visitors to the Site. We provide this explanation about our online information practices to demonstrate our commitment to protect your privacy. We reserve the right to update the Privacy Policy at any time, without notice. Visit this page periodically to review current terms. CARTHA LABS collects client information to enhance shopping experiences. This privacy policy is intended to assist you in understanding information we gather when you visit this Site. How we use the information. And safeguards we have in place for information.


This discloses the current privacy practices of CARTHA LABS. By using our Site, you consent to this Privacy Policy. You also consent to the collection and use of information in the manner described.


General Browsing Information We Collect

The Site gathers navigational information during each visitor's use of our Site.

In process of gathering navigational information, non-personally identifiable information (domain, browser version, ISP, and IP address) may be collected. 

The navigational information tells about the use of our Site by visitors. This includes areas of our site that are most visited. Henceforth the time of a last visit to a page on our Site. It also tells us about the technical inefficiencies of our Site and services. Inefficiencies such as the time it takes a visitor to connect or download pages).

Navigational information helps us better understand a visitor's experience. It then improves upon that experience. Thereby recognizes and delivers more of the features, services, and products visitors prefer. We may provide this statistical information to third parties. However,  we do not provide personally identifying information without your permission.

Personal Information

The Site may ask you to provide personal information.

  • When you establish or update a account.
  • Sign up for e-mail.
  • Enter a contest.
  • Take a survey.
  • Shop online.
  • Check order status.
  • Request a catalog.
  • Purchase and send an e-gift card. 
  • Create or send a wish list or gift reminder.

Categories Of Information

Categories of information collected include

  • Name, address, and e-mail address.
  • Recipient's name and e-mail address.
  • Order and credit card information.
  • Messages or reminders you create.


Collecting And Storing Information

Our site may collect and store personally identifiable information. We use this information to respond to questions, and to process or fill orders or requests. Information may also be used to provide goods and services that you request.   Let you know of additional goods and services about which you might be interested. We may also use this information to customize your experience using our Web site.


CARTHA LABS, INC may also retain transaction and experience information. Information such as your transactions with us and  information about our communications with you. Examples include your account history, requests for information and our responses. We may match user information we collect with offline data available from other sources. This is done in order to carry out business and provide our goods and services. Also to conduct advertising and promotions more effectively.


Information Collected For Products And Services

For product or service orders, CARTHA LABS, INC may need additional information in order to process or to fulfill your order or request. Except as otherwise stated in this Policy, CARTHA LABS, INC will not share your personal information with third parties without your permission. Except as otherwise necessary

  1. To process or fulfill your order. 
  2. Respond to your request or answer your inquiries.
  3. Comply with any applicable law, court order or other judicial process.


Using Personal Information That We Collect

Personal information collected is used to deliver products you have ordered or to fulfill requests that you have created.  Information may be used to contact you or product recipient(s) in the event of order or delivery difficulties. Additionally information is used for verification purposes. It is used to respond to  inquiries, to deliver services, information about our products, or Web site. This includes adding you to our print catalog mailing list.

Email Information

Information provided upon sign up for CARTHA LABS e-mail will be used to send  updates about products, promotions, and events. In addition, we will use your name and mailing address provided during such sign up in all the ways described in this privacy statement. We will use your e-mail address as described in this privacy statement for e-mail addresses collected after JANUARY 1, 2009. In the event you  no longer wish to receive such communications, notify us by using our CONTACT US page.

Use Of Information We Collect

All information provided will be transmitted to and stored in information technology facilities and databases maintained in the USA.  By submitting information, including non-public personal information, you consent to the transmission and storage of  information in the US.


CARTHA LABS, INC will not sell or rent personally-identifying information collected during your use of our Site without your permission. However, information transfer will occur with change of ownership of all or significant part of our stock, assets or business.

Order Information 

In requests for products or services, CARTHA LABS, INC may use information you provide to ship your order.

Third Party Information

We, CARTHA LABS, INC may rely upon third parties for important elements of our operations.Third parties such as servicers, financial service providers, marketing companies. This is so we may provide your nonpublic personal information. Information such as name, address, and account information.  We will take appropriate steps to protect your information in these circumstances. These third parties also may have their own privacy policies.

Other third parties include 

  • Retailers, credit card issuers and processors.
  • Banks and other financial institutions.
  • Government agencies.

Marketing And Promo

CARTHA LABS, INC may use your personally-identifying information to improve our marketing and promotional efforts. Also to statistically analyze Site usage, to improve our content and product offerings. As well as to customize our Site's content, layout, and services.


Additionally, we may use your information to deliver information that, in some cases, is targeted to your interests.  We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.


We may use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the Site. If you do not wish to receive these communications, please CONTACT US.



CARTHA LABS, INC may also use or disclose information to resolve disputes, investigate problems, or enforce our Terms of Use or purchase agreements. At times, we may review the status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.


Also, CARTHA LABS, INC may use your IP address to help diagnose problems with our server, to manage our Site and to enhance our Site based on the usage pattern data we receive. CARTHA LABS, INC reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of business or assets to a third party.



THIS Site uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within this Site. This allows CARTHA LABS, INC to make our Site more responsive to your needs by delivering a better and more personalized experience to you.

Other Cookie Use

CARTHA LABS, INC also uses cookies to keep track of how many items you put into your shopping bag. We also use them to remember you when you return to the site.  Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. Please consult your specific browser instructions to learn more about these features. By changing your preferences, you can accept all cookies. You can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often. Also certain features of our site may be unavailable.


Privacy of Children on Our Website

To ensure compliance with federal law, CARTHA LABS, INC does not knowingly collect or maintain information provided by children under the age of 18. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information.


Links to Other Websites & Services

For your convenience, our Site may contain links to other sites. CARTHA LABS, INC is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.


Updates to the Privacy Statement

Please review the Privacy Statement for any material changes made within the last thirty days with respect to categories of information collected at our Site or material changes in how we use information collected at (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about CARTHA LABS, INC 


CARTHA LABS, INC respects the online privacy of all visitors to our website. By using the Site, you consent to the collection and use of this information by CARTHA LABS, INC in a manner consistent with the guidelines stated in this policy.


Questions or Concerns

If you have any questions or concerns with respect to our Privacy Policy, please feel free to contact us using our CONTACT US page.



While we implement the above security measures on this Site, you should be aware that 100% security is not always possible. Whenever you voluntarily disclose personal information online--for example on message boards, through e-mail or in chat areas--that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.


How You Can Update, Correct, or Delete Your Information

You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can visit our CONTACT US page or call 1-858-228-1660.


During the normal course of doing business, we may to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service orders you place with us.


Third-Party Practices

The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer.