Privacy & Security
Information We Collect
General Browsing Information
The Site gathers navigational information during each visitor's use of our Site. In the process of gathering navigational information, non-personally identifiable information (e.g., domain type, browser version, service provider and IP address and the like) may be collected. The navigational information tells the site about the use of our Site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our Site. It also tells us about the technical efficiencies of our Site and services (e.g., the time it takes a visitor to connect to our Site or download pages). The navigational information helps us better understand a visitor's experience at Pureromance.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer. We may provide this statistical information to third parties, but when we do so we do not provide personally identifying information without your permission.
The Site may ask you to provide personal information when you establish or update a account, sign up for e-mail, enter a contest, participate in a survey, shop online, check the status of an order, request a catalog, purchase and send an e-gift card or create or send a wish list or gift reminder.
Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number, credit card information and messages or reminders you create.
CARTHA LABS, INC may collect and store personally identifiable information, to respond to questions, and to process or fill orders or requests. CARTHA LABS, INC may use this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. CARTHA LABS, INC may also use this information to customize your experience using our Web site.
CARTHA LABS, INC may also retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses. We may match user information we collect with offline data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.
For product or service orders, CARTHA LABS, INC may need additional information in order to process or to fulfill your order or request. Except as otherwise stated in this Policy, CARTHA LABS, INC will not share your personal information with third parties without your permission, except as otherwise necessary to (i) process or fulfill your order, (ii) respond to your request or answer your inquiries, (iii) or comply with any applicable law, court order or other judicial process.
Using Personal Information That We Collect
CARTHA LABS, INC uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products or Web site, including adding you to our print catalogue mailing list.
We will use the information you provide when you visit us to sign up for CARTHA LABS, INC e-mail to send you updates about CARTHA LABS, INC products, promotions and events. In addition, we will use your name and mailing address provided during such sign up, in all the ways described in this privacy statement and we will use your e-mail address as described in this privacy statement for e-mail addresses collected after JANUARY 1, 2009. In the event you would no longer wish to receive such communications from CARTHA LABS, INC, please notify us by using our CONTACT US page.
Information you provide to us will be transmitted to and stored in information technology facilities and databases maintained in the United States of America. By submitting information to us, including non-public personal information, you consent to the transmission of your information to and the storage of that information in the United States.
CARTHA LABS, INC will not sell or rent personally-identifying information collected during your use of our Site without your permission. CARTHA LABS, INC may, however, transfer your information in the event that we transfer ownership of all or a significant part of our stock, assets or business.
If you place a request for products or services, CARTHA LABS, INC may use information you provide to us to ship your order.
CARTHA LABS, INC may rely upon third parties for important elements of our operations, so we may provide your nonpublic personal information, such as your name, address, and account information to these third parties so that they can do their job, such as servicers, financial service providers, marketing companies that help us market our products. We will take appropriate steps to protect your information in these circumstances. These third parties also may have their own privacy policies.
CARTHA LABS, INC may also share the information we collect about you with third parties including retailers, credit card issuers and processors, banks and other financial institutions and government agencies.
CARTHA LABS, INC may use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze Site usage, to improve our content and product offerings and to customize our Site's content, layout, and services.
CARTHA LABS, INC may use your information to deliver information to you that, in some cases, is targeted to your interests. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.
CARTHA LABS, INC may use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the Site. If you do not wish to receive these communications, please CONTACT US.
CARTHA LABS, INC may use your IP address to help diagnose problems with our server, to manage our Site and to enhance our Site based on the usage pattern data we receive. CARTHA LABS, INC reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of business or assets to a third party.
Privacy of Children on Our Website
To ensure compliance with federal law, CARTHA LABS, INC does not knowingly collect or maintain information provided by children under the age of 18. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information.
Links to Other Websites & Services
For your convenience, our Site may contain links to other sites. CARTHA LABS, INC is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.
Updates to the Privacy Statement
Please review the Privacy Statement for any material changes made within the last thirty days with respect to categories of information collected at our Site or material changes in how we use information collected at Pureromance.com (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about CARTHA LABS, INC
CARTHA LABS, INC respects the online privacy of all visitors to our website. By using the Site, you consent to the collection and use of this information by CARTHA LABS, INC in a manner consistent with the guidelines stated in this policy.
Questions or Concerns
While we implement the above security measures on this Site, you should be aware that 100% security is not always possible. Whenever you voluntarily disclose personal information online--for example on message boards, through e-mail or in chat areas--that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
How You Can Update, Correct, or Delete Your Information
You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can visit our CONTACT US page or call 1-858-228-1660.
During the normal course of doing business, we may to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service orders you place with us.